• 四川大學華西醫院(成都,610041)1心內科,2華西護理學院;
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目的  通過調查臨床護理實習生在臨床實習工作中遭患者拒絕的情況,分析護生被拒絕的原因,引導學生正確面對被拒絕。 方法  2011年5月-6月采用自制調查問卷對實習8個月以上的護生進行調查。 結果  87.5%的護生在實習中遭遇過患者的拒絕,患者和家屬的不信任是護生遭遇被拒絕的主要原因,多數護生在被患者拒絕后有不良情緒及消極應對。 結論  護生應加強基本知識和基本技能的學習,提高溝通交流技巧,帶教老師要注意護生情商的培養,給予護生正面積極的鼓勵才能使護生正確面對患者的拒絕。
Objective  To investigate the rejection phenomenon in the clinical practice of nursing students, and to analyze the reasons to guide the students to face the refusals appropriately. Methods  From May to June 2011, 90 nursing students who had worked for over eight months were surveyed using the self-made questionnaire. Results  About 87.5% of nursing students encountered the patient’s refusals in the clinical practice and the most important reason was that the patients and their families did not trust the experience of nursing students. Most of the students showed the negative emotion and response after the refusal. Conclusions  Nursing students should strengthen their basic knowledge and basic skills, and improve their communication skills. Furthermore, the teachers also should pay attention to the cultivation of emotional intelligence and positive encouragement, which could assist the nursing students in dealing with the refusals in the right way.

引用本文: 賀莉,楊柳娟. 護生在臨床實習中遭拒絕情況調查分析. 華西醫學, 2012, 27(1): 91-93. doi: CNKI: 51-1356/R.20120115.1552.023 復制

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